Integrations and automation
We work in your CAT tool, TMS, CMS or CRM, and connect the rest through integration platforms such as Blackbird, APIs or file exchange.
- Tools and platforms listed
- 33
- CAT tools and TMS platforms
- 14
- CMS and CRM platforms
- 10
- Business days for a typical CAT tool setup
- 1 to 2
The tools we work with.
The CAT tools, automation platforms, CMS and CRM systems, AI workflows and QA tools we work with. Select any tool to see file types, workflow optimizations and technical details.
CAT tools14
Automation and orchestration4
AI and data workflows2
QA and review tools3
CMS and CRM10
Select any tool above to see its key benefits, supported file types and workflow optimizations.
What integration gives you.
- Workflow automation
- Fewer manual handoffs and shorter delivery times, from project intake to delivery.
- Works with your tools
- We work in the CAT tools, TMS platforms and CMS and CRM systems listed on this page, and connect others through integration platforms, APIs or file exchange.
- Data security
- Encrypted connections (TLS), under our ISO/IEC 27001 certified information security management.
- Custom setups
- Integrations configured around your business model and requirements.
How it works.
Four steps from first call to an automated workflow.
Share your stack
Tell us which CAT tools, TMS platforms, CMS or CRM systems and automation tools you use today.
Configure the connection
We set up vendor portal access, an integration platform connection or a custom workflow.
Automate workflows
Projects move without manual handoffs: file transfer, assignment, delivery and reporting.
Add as you grow
Add languages, raise volume or connect new tools on the same setup.
FAQ
Frequently asked questions
Common questions about our integration capabilities.
Which CAT tools do you support?
We work in RWS Trados Studio, RWS Passolo, Phrase (Memsource), memoQ, Smartcat, XTM Cloud, Crowdin and Transifex, through vendor portals, APIs or file exchange. If you use a different tool, contact us and we will check how to connect it.
Which CMS platforms do you connect to?
We connect to WordPress, Shopify, Contentful, Drupal, Magento, WooCommerce, HubSpot, Salesforce, Adobe Experience Manager and Sitecore through integration platforms such as Blackbird, the platform API or file exchange. Content is pulled for translation and returned to the right language version without manual copy and paste. If your CMS or CRM is not listed, tell us your stack and we will check how to connect it.
How does the Hub middleware integration work?
Hub, our in-house middleware, connects the vendor portals and TMS platforms of the LSPs we work with to Dispatch, our business management system (https://dispatch.eltur.co/). It checks each portal for new offers, accepts work that matches agreed rules and creates the project in Dispatch, so jobs move from offer to delivery without manual handoffs.
Which QA tool do you use on deliveries?
Every delivery runs through What's Wrong?, the translation QA tool from Still Needs a Human. Deterministic rules catch clear-cut errors instantly and an AI judge re-reads only the risky segments. A human always signs off. We also support Xbench and Verifika when a client requires them.
Can you integrate with our custom in-house systems?
Yes. For systems without a ready connector we build the workflow per program, using the system API, webhooks or a workflow automation tool, whichever fits. The setup is scoped during onboarding and documented, and it can be extended as the program grows.
How secure are these integrations?
All integrations use encrypted connections (TLS), and access is limited to the people working on the project. Our information security management system is certified to ISO/IEC 27001.
How long does the integration setup take?
Standard CAT tool integrations (vendor portal, file exchange) usually take 1 to 2 business days to set up. Automated workflows are scoped case by case.
Do you support real-time progress tracking?
Yes. Every project is tracked in Dispatch, our business management system, from intake to delivery. Where an integration is set up, status updates and delivery notices go straight into your own tools; otherwise your project manager shares them on the schedule you agree.
Connect your workflow to ours.
Whether you work in a CAT tool, a TMS or a CMS, tell us your stack and we will set up the right integration.