Privacy Policy

1. Introduction

El Turco ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at eltur.co (the "Site") or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, and phone number when you submit a contact form, request a quote, or subscribe to our newsletter.
• Usage Data: Information about how you interact with our Site, including pages visited, time spent, browser type, device type, and IP address, collected through cookies and analytics tools.
• Communication Data: Records of correspondence when you contact us via email or through our Site.
• Files: Any documents or files you voluntarily upload through our contact forms.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Send you relevant information about our services, if you have opted in
• Improve and optimise our Site and services
• Comply with legal obligations
• Analyse website usage to enhance user experience

4. Cookies and Analytics

We use Google Analytics and similar tools to understand how visitors use our Site. These tools may use cookies (small text files stored on your device). You can control cookie preferences through your browser settings. We do not use cookies for advertising or retargeting purposes.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our Site and conducting our business, provided they agree to keep this information confidential. We may also disclose your information where required by law or to protect our rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions and newsletter subscriptions are retained until you request deletion or unsubscribe.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict the processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please reach us through our contact form.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: